Terms of Service

Last updated: January 27, 2025

1. Acceptance of Terms

Welcome to BookerPal, a platform that connects artists with venues for tour planning and booking management. These Terms of Service ("Terms") govern your use of our website, mobile application, and related services (collectively, the "Service") operated by BookerPal ("us," "we," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

BookerPal provides a comprehensive platform that enables:

  • Artist Management: Complete artist profiles with portfolio management and project organization
  • Venue Discovery: Find and connect with venues worldwide through location management
  • Event Management: Create, edit, and manage events with application systems
  • Events Discovery: Browse and search events with advanced filtering and categorization
  • Project Organization: Organize multiple projects and tours with member management
  • Application System: Artists can apply to events with categorized applications and withdraw with optional messages
  • Admin Dashboard: Comprehensive application management for event organizers
  • Social Media Integration: Connect social media profiles and music platform links

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate and current
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Verification

We may require email verification to activate your account. You must verify your email address within the specified time period or your account may be suspended or terminated.

3.3 Account Termination

You may terminate your account at any time by contacting us. We reserve the right to suspend or terminate your account for violations of these Terms or for any other reason at our sole discretion.

4. User Responsibilities and Conduct

4.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others, including intellectual property rights
  • Transmit or distribute harmful, threatening, abusive, or harassing content
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Service or servers connected to the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems to access the Service without permission
  • Collect or harvest information about other users

4.2 Content Standards

All content you post, upload, or share on the Service must:

  • Be accurate and not misleading
  • Comply with all applicable laws and regulations
  • Not infringe on any third-party rights
  • Not contain harmful, offensive, or inappropriate material
  • Be relevant to the music industry and booking activities

4.3 Prohibited Activities

The following activities are strictly prohibited:

  • Creating fake events or organizations
  • Submitting fraudulent applications
  • Spamming or sending unsolicited communications
  • Attempting to circumvent security measures
  • Reverse engineering or attempting to extract source code
  • Using the Service for commercial purposes without authorization

5. Intellectual Property Rights

5.1 Our Rights

The Service and its original content, features, and functionality are owned by BookerPal and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Your Content

You retain ownership of all content you post, upload, or share on the Service. By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the Service.

5.3 Third-Party Content

The Service may contain content from third parties, including other users. We are not responsible for the accuracy or reliability of such content. You acknowledge that we do not endorse or assume any responsibility for third-party content.

5.4 Copyright Infringement

We respect intellectual property rights and will respond to valid copyright infringement claims. If you believe your copyright has been infringed, please contact us with the following information:

  • Description of the copyrighted work
  • Location of the infringing material on our Service
  • Your contact information
  • Statement of good faith belief that the use is not authorized
  • Statement that the information is accurate and you are authorized to act

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

Key privacy practices include:

  • Secure storage and transmission of your data
  • Limited sharing of information with third parties
  • Your right to access, update, and delete your personal information
  • Compliance with applicable data protection laws

7. Payment Terms and Billing

7.1 Free Service

Currently, BookerPal is provided as a free service. We reserve the right to introduce paid features or subscription plans in the future with appropriate notice.

7.2 Future Payment Terms

If we introduce paid services, the following terms will apply:

  • Payment will be required in advance for subscription services
  • All fees are non-refundable unless otherwise stated
  • We may change pricing with 30 days' notice
  • You may cancel your subscription at any time
  • Failure to pay may result in service suspension or termination

8. Disclaimers and Limitations of Liability

8.1 Service Availability

We strive to provide continuous service availability, but we cannot guarantee that the Service will be uninterrupted or error-free. The Service is provided "as is" and "as available" without warranties of any kind.

8.2 No Warranties

We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties that the Service will meet your requirements
  • Warranties regarding the security or privacy of your data

8.3 Limitation of Liability

To the maximum extent permitted by law, BookerPal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Damages resulting from the use or inability to use the Service
  • Damages resulting from unauthorized access to your account
  • Damages resulting from any content posted on the Service

8.4 Maximum Liability

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us for the Service in the 12 months preceding the claim, or $100, whichever is greater.

9. Indemnification

You agree to indemnify, defend, and hold harmless BookerPal and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you post or share on the Service
  • Your violation of any applicable laws or regulations

10. Termination

10.1 Termination by You

You may terminate your account and stop using the Service at any time by contacting us or using the account deletion feature.

10.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Abuse of the Service or other users
  • Extended periods of inactivity
  • Technical or security reasons

10.3 Effect of Termination

Upon termination:

  • Your right to use the Service will cease immediately
  • We may delete your account and associated data
  • Certain provisions of these Terms will survive termination
  • You remain liable for any outstanding obligations

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

11.2 Dispute Resolution Process

Before pursuing any legal action, you agree to:

  • First attempt to resolve disputes through good faith negotiations
  • Provide written notice of the dispute to us
  • Allow 60 days for resolution attempts
  • Consider mediation or arbitration if negotiations fail

11.3 Jurisdiction

Any legal action arising from these Terms or the Service must be brought in the courts of [Jurisdiction], and you consent to the jurisdiction of such courts.

12. General Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BookerPal regarding the Service.

12.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

12.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

12.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last updated" date
  • Sending email notifications for significant changes
  • Displaying prominent notices on our platform

Your continued use of the Service after any changes constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@bookerpal.com

General Inquiries: hello@bookerpal.com

Support: support@bookerpal.com

Address: [Company Address]

We will respond to your inquiry within 5 business days.